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Guide · Pricing

Have you actually checked your prices lately?

By Published 3 October 20266 min read
Short answer

If your costs have risen since you last put your prices up, your margin has shrunk even though you have not changed a thing. Work out your real margin today at your current price, and the price you would need to charge to get back to where you started.

Most trades set a price once, feel comfortable with it, and leave it alone for a lot longer than they realise. Eighteen months, two years, sometimes longer. Meanwhile materials creep up, fuel creeps up, wages creep up, and the number on the quote stays exactly where it was.

Nobody decides to cut their own margin. It just happens, a little at a time, until one day the job that used to feel comfortably profitable barely feels worth doing.

The math nobody checks

Margin is profit as a share of your price. If your costs rise and your price does not move, more of that same price gets eaten by cost, so the slice left over as profit gets thinner. To get back to the margin you started with, your price roughly has to rise by the same percentage your costs did.

If your costs rise 12% and your price does not move, you need roughly a 12% price rise just to stand still on margin. Anything less than that is a pay cut you gave yourself without deciding to.

A worked example

Say you set your price at $600 a job 18 months ago, working to a 40% margin. Since then, your costs, materials, fuel, wages, have risen a blended 12%:

Cost per job, back then (60% of $600)$360
Cost per job, now (+12%)$403
Profit at your current $600 price$197
Your real margin today33%
Price needed to restore 40% margin$672

Nothing about the job changed. The price stayed the same number on paper. But the margin quietly slid from 40% to 33%, a real drop, even though every quote looked identical to the one before it. Getting back to $672 is not a 12% profit grab, it is standing still in real terms.

Run your own numbers in the Price Increase Calculator. It shows your real margin today and the price that would restore it, in about a minute.

Raising prices does not have to be dramatic

A price rise that tracks genuine cost inflation is not greed, it is arithmetic. Most customers understand that costs go up everywhere and rarely blink at a modest, well-timed adjustment. The trades who run into real pushback are usually the ones who let it slide for years and then need one big, awkward jump to catch up all at once, rather than a series of small ones nobody notices.

What to do with the number

  • Check at least once a year. A short annual review against your actual costs beats guessing whether "it feels about right" still holds.
  • Move sooner if one cost spikes. If materials or fuel jump sharply, do not wait for the annual check to catch up.
  • Apply it consistently. New quotes at the new price straight away, and a clear, fair approach for existing regular customers rather than deciding case by case.

Frequently asked questions

How often should I actually review my prices?
At least once a year, and sooner if a specific cost like materials or fuel has moved a lot. A short annual check against your actual costs beats guessing.
How much can I raise prices without losing customers?
A rise that tracks genuine cost inflation is usually well tolerated. Steep, sudden jumps after years of no movement cause more pushback than a modest annual adjustment.
What if my competitors have not raised prices?
They are either absorbing the same cost rises, or cutting corners to hold their price. Pricing to your own real costs and margin is safer than matching a competitor whose numbers you cannot see.
Should new customers pay more than existing ones?
Many trades apply new pricing to new quotes straight away and phase it in for existing regulars over their next job or two, as long as it is applied consistently.

The takeaway

Your price is not fixed just because you have not touched it. Check it against what the job actually costs you now, not what it cost when you last set the number, and you will usually find you are due a rise you never quite got around to giving yourself.

SC
Founder, Toolbox Tribe

Stu spent over 15 years on the tools running his own plumbing and bathroom business, with eight employees and six subcontractors, before teaching himself marketing the hard way. He now runs EightySix Digital and built Toolbox Tribe to give that hard-won knowledge back to the trade, for free. More about Stu →