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Guide · Pricing

How to quote a job so you actually make money

By Published 28 August 20266 min read
Short answer

A quote that actually makes you money starts with your real costs, adds a buffer for the unexpected, then adds a markup on top for profit. The markup percentage and the profit margin percentage are not the same number, and mixing them up is the single most common way trades under-price their own work.

Most quotes are not built. They are guessed. A day rate that sounds about right, a rough add-on for materials, round it up a bit for luck, send it. It works, until you add up what the job actually took and realise the "decent" price barely covered your time.

Quoting properly is not complicated, it is just a different order of operations. Work out what the job costs you, pad it for the things that always go a bit wrong, then add your profit on top. Do it that way and the number you send is one you can stand behind, because you already know what it leaves you.

Why markup is not margin

Here is the mistake that quietly costs trades a fortune. You add 20% to your costs and assume that is a 20% profit margin. It is not. A 20% markup only works out at roughly a 17% margin, because the profit is a slice of the bigger, marked-up price, not of the smaller cost you started with.

Markup is the percentage you add to your cost. Margin is the percentage of the final price that is profit. Mark up by 25% and your margin is 20%. Want a 30% margin? You need roughly a 43% markup.

The gap between the two widens the higher you go, which is exactly why so many trades think they are making more than they are. If you have only ever thought in markup, run your numbers through the margin instead, and you may find the profit you thought you had is not really there.

Add a buffer before you add your profit

Almost no job goes exactly to plan. A wall opens up different to how it looked, a fitting is the wrong size, the existing work underneath is a mess nobody mentioned. Contingency is a small buffer on top of your costs, commonly 5 to 15%, that exists purely to absorb that. If you do not use it on a given job, that is extra profit. If you do, you are covered instead of quietly eating the cost yourself.

Higher-risk jobs, older properties, awkward access or anything you cannot fully see until you start, deserve a bigger buffer. A straightforward job on a modern build needs less. Either way, price it in before you quote, not after something goes wrong.

A worked example

Take a job that will run 16 hours of labour at $50 an hour, with $400 of materials. Add a 10% contingency, then a 25% markup for profit:

Labour (16 hrs × $50)$800
Materials$400
Total cost$1,200
Contingency buffer (10%)$120
Covered cost$1,320
Markup (25%)$330
Quote price$1,650

That $330 markup is the profit, which works out at a 20% margin on the final $1,650 price, not 25%. If the job goes smoothly and you do not touch the contingency, that $120 becomes extra profit on top. That is the whole method: cost, buffer, markup, and you know your real margin before you have sent a single message to the customer.

Run your own numbers in the Quote & Profit Calculator. It builds the price from your costs and shows the profit and margin as you go, so there is no guessing.

Quote the price, not the breakdown

Work all of this out behind the scenes, then give the customer one confident, fixed number. They do not need to see your labour rate or your markup, and showing it rarely helps, it just invites them to negotiate line by line. What they want to know is what it costs and that it will be done properly. Give them that, and keep the workings for yourself.

Frequently asked questions

What is the difference between markup and margin?
Markup is the percentage you add on top of your cost. Margin is the percentage of the final selling price that ends up as profit. They are always different numbers: a 25% markup gives a 20% margin, and a 50% markup gives a 33% margin. Quote to the margin you actually want, and use the markup to get there.
What profit margin should a tradesperson aim for?
It varies by trade and how you work, but many trade businesses aim for a net margin somewhere around 15 to 30% once everything is accounted for. The right figure is one that covers your overheads and leaves a genuine profit, not just a bit extra on top of your costs. Price to a target margin rather than guessing.
How much contingency should I add to a quote?
A common range is 5 to 15%, higher for older properties, awkward access or anything you cannot fully see until you start. It is not padding the customer, it is protecting your margin against the surprises that come with hands-on work.
Should I show the customer a breakdown of the quote?
Most trades do better giving one fixed price rather than an itemised breakdown. A single number is easier for the customer to say yes to, and it stops them picking at individual line items. Keep your workings for your own records.
Why does a low-priced quote sometimes lose money?
Usually because it skipped a step in this order. Trades that quote off a gut-feel day rate often forget to price materials fully, add no contingency, or apply a markup that sounds generous but is actually a thin margin. Build the price up from real costs and the risk of quoting yourself into a loss drops away.

The takeaway

A quote is not a guess dressed up as a number. Add up what the job costs, buffer it for the unexpected, then mark it up to a margin you actually understand. Get that order right and every quote you send is one you know you can afford to win.

SC
Founder, Toolbox Tribe

Stu spent over 15 years on the tools running his own plumbing and bathroom business, with eight employees and six subcontractors, before teaching himself marketing the hard way. He now runs EightySix Digital and built Toolbox Tribe to give that hard-won knowledge back to the trade, for free. More about Stu →